Warehouse Team Leader

Key Responsibilities

Operational Leadership
• Oversee the daily operations of the e-commerce fulfilment area to ensure orders are processed
accurately and dispatched on time.
• Monitor workflow and quickly address operational issues or bottlenecks.
• Ensure warehouse processes and operational standards are consistently followed.
• Maintain high standards of warehouse organisation, safety, and housekeeping.

Fulfilment Operations

• Coordinate daily picking, packing, and dispatch activities.
• Oversee returns processing and spare parts fulfilment.
• Ensure stock handling accuracy and correct order preparation.
• Manage competing operational priorities and respond quickly to urgent requests.

Team Leadership

• Lead and support a team of approximately 4–6 warehouse operators.
• Train and guide team members on warehouse processes and best practices.
• Provide clear direction and ensure team productivity and accountability.
• Lead by example through active participation in daily warehouse operations.

Communication and Coordination

• Act as the primary operational contact for fulfilment activities within the warehouse.
• Work closely with internal teams to manage priorities and resolve operational issues.
• Ensure clear communication of daily tasks and priorities to the warehouse team.

Cross-Functional Support

• Support wider warehouse operations when required, including collaboration with other
operational areas such as receiving and dispatch.
• Work alongside other team members and team leaders to maintain overall warehouse efficiency.

Skills and Experience

Required
• Previous experience in warehouse operations (2–4 years preferred).
• Experience supervising or leading warehouse staff.
• Strong organisational and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Strong communication and team leadership abilities.
• Hands-on approach to operational work.
• Valid forklift licence is required

Desirable
• Experience in e-commerce fulfilment environments.
• Experience working with warehouse systems or WMS.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.